We offer free trackable shipping on all our orders!
Once an order is placed, our team will carefully pick your products from the clouds and pack them with hugs and love, so please allow up to 48 hours for our team to receive and pack your order.
Your package will then be kindly shipped via our shipping suppliers which takes 5-14 days.
You will always receive an automatic order confirmation 5-10 minutes after the order is placed and an email with delivery information once the package has been shipped. If you don't find it in your inbox, double check the spam folder or folders outside your primary inbox.
Please note that we are not responsible for delays in packages if delivery delays occur due to circumstances beyond our control, such as an ongoing global pandemic, high package volume by the courier, or force majeure.
Please allow up to 20 business days before contacting customer service about a missing order.